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Customer Relations Representative - State Farm Agent Team Member

Full Time in Rogers, MN

Responsive recruiter
Replies within 24 hours
Benefits
  • Top Producer Incentives The top 2 producers each year earn a paid vac
  • Bonuses Participation in monthly and quarterly bonus programs.
  • Health Benefits Monthly QSEHRA health reimbursement.
  • Life Insurance Fully paid by us.
  • Retirement Matching SIMPLE IRA with matching contributions.
  • Weekly Team Lunches Enjoy Fridays on us!
  • Paid Vacation Take the time you need to recharge.
About UsWe’ve proudly been in business for 10 years, and our team collectively brings over 100 years of insurance experience to the table. Our office thrives in a busy, energetic environment, where collaboration and customer service are at the heart of everything we do.
Our TeamWe’re a close-knit group of 9 team members who work together to support one another and deliver outstanding results for our clients.
ROLE DESCRIPTION
As a Customer Relations Representative - State Farm Agent Team Member with Andy Hedlund - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
Compensation $50,000.00 - $100,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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