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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janet Svoboda

Janet Svoboda

November 25, 2025

5  out of  5
rating by Janet Svoboda
"Jack was so pleasant and patient with us. He explained the policies completely in language we could understand. We are sure we will be satisfied with our new policies. Thanks Jack 😊"
We responded:
"Thank you, Janet, for your kind words about Jack. It's great to hear that he was able to explain everything clearly and make the process smooth for you. We're glad to have you with us! "
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Jenny Wright

November 19, 2025

5  out of  5
rating by Jenny Wright
"I recently changed to State Farm because of Luke but the entire staff has been awesome. I was with my previous carrier for 20 years so I was worried but I've been very happy with the change and support."
We responded:
"Thank you, Jenny, for your kind words and for choosing us after 20 years with your previous carrier. We're glad to hear that Luke and the team have made your transition smooth and that you're happy with the support. If you need anything else, feel free to reach out."
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Thomas Clarke

November 17, 2025

5  out of  5
rating by Thomas Clarke
"Excellent team. Jesse Fussy has helped me out in coordination with Andy. They are PROMPT and on the ball in all of their work. They really helped me out on my auto and home insurance, and were very transparent about the cost, and negotiation. I would recommend this team to anyone! They also sent me cookies!!"
We responded:
"Thank you, Thomas, for your kind words and for taking the time to share your experience. It's great to hear that we were able to assist you effectively with your insurance needs. We appreciate your recommendation and look forward to continuing to serve you. Take care!"
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J J

November 5, 2025

5  out of  5
rating by J J
"I can’t recommend them enough. They handled my business insurance claim quickly and professionally. From the day I called until the payment was deposited it was less than a week. I’ve had them for over 9 years and this was the first time I had to use it, but I’m glad I have them as my insurance agency. If I could I’d rate them 10 out of 5."
We responded:
"Thank you, J J, for your kind words and for trusting us with your business insurance needs for over 9 years. We're glad to hear that our team was able to assist you efficiently with your claim. Your support means a lot to us."
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Donna Shorten

November 3, 2025

5  out of  5
rating by Donna Shorten
"I have been with my existing insurance company for 30+ years. Rates kept going up so I decided to shop around. Boy, I was pleasantly surprised when I received State Farm's quotes on my auto, home owners and commercial business. I'm happy to say State Farm is now my insurance company and they have saved me well over $2,000 a year!!"
We responded:
"Thank you, Donna, for sharing your experience with us! It's great to hear that you found our quotes competitive and made the switch to State Farm. We're glad to have you as part of our community. Take care!"
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Lexi Anonymous

October 30, 2025

5  out of  5
rating by Lexi Anonymous
"Great customer service with reasonable prices for our home and auto insurance! Have always had a great experience with state farm!"
We responded:
"Thank you, Lexi, for your kind words! It's great to hear that you've had a positive experience with our customer service and found our prices reasonable. We appreciate your support and look forward to continuing to serve your insurance needs."
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Heather Stevens

October 27, 2025

5  out of  5
rating by Heather Stevens
"Great customer service!"
We responded:
"Your feedback means so much to us! We’re dedicated to providing top-notch service and are so happy to know you feel confident in your coverage. Thank you for choosing our agency! "
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Michael McGrane

October 16, 2025

5  out of  5
rating by Michael McGrane
"I called in looking for life insurance and Tiffany did a great job walking me through the process to find the right one. Thank you Tiffany and to all the great staff at Andy’s office."
We responded:
"Thank you, Michael, for choosing us for your life insurance needs. We're glad to hear that Tiffany was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out."
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Thomas Chandler

September 9, 2025

5  out of  5
rating by Thomas Chandler
"My experience with this group has been great. I've been treated to very professional and timely service with every request ."
We responded:
"Thank you, Thomas, for your kind words and for taking the time to share your experience. We're glad to hear that our team has consistently provided you with professional and timely service. If you need anything else, feel free to reach out."
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Kim Provost

September 8, 2025

5  out of  5
rating by Kim Provost
"The service is great and my issue was resolved right away."
We responded:
"Thank you, Kim, for your kind words and the 5-star rating. It's great to hear that our team was able to resolve your issue promptly. We appreciate your support!"
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Alessandra

September 4, 2025

5  out of  5
rating by Alessandra
"Kelly was the best responder. Faster than anyone."
We responded:
"Thank you, Alessandra, for your feedback! It's great to hear that Kelly was able to assist you quickly. We appreciate your support and look forward to serving you again."
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Thomas Andersen

September 3, 2025

5  out of  5
rating by Thomas Andersen
"Jacob Nielsen is one of the agents in Andy’s office and I have been very impressed by their professionalism, knowledge and customer service. I was surprised that their quotes beat all the competitive bids I received and have now transferred all our insurances to State Farm - that includes home, auto, liability, jewelry, and a commercial policy. You should give them a call. I saved over $4000."
We responded:
"Thank you, Thomas, for your kind words about Jacob and our team. We're glad to hear that you found our quotes competitive and made the switch to State Farm for all your insurance needs. If you have any questions or need further assistance, feel free to reach out."
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Diana Schneider

September 2, 2025

5  out of  5
rating by Diana Schneider
"Just switched all of our policies over. Excellent communication and service!"
We responded:
"Thanks, Diana! We love helping people find the right coverage, and it means so much to hear that you had a great experience with us. We’re always here for you! "
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Brian Chelminiak

September 2, 2025

5  out of  5
rating by Brian Chelminiak
"Great agency I have trusted for years- have had zero issues and they are always there when I need anything- top notch customer service and just straightforward good business…"
We responded:
"Thank you, Brian, for your kind words and for trusting us over the years. We’re happy to know that our team has met your needs and provided great service. If you need anything else, please feel free to contact us anytime."
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chris sluiter

August 19, 2025

5  out of  5
rating by chris sluiter
"I made the switch to State Farm in the Fall of 2023 and they've been nothing but exemplary to deal with!"
We responded:
"Thank you, Chris, for your kind words and for choosing us as your insurance provider. We're glad to hear that your experience with State Farm has been exemplary. If you ever need assistance, feel free to reach out."
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eric carlson

August 18, 2025

5  out of  5
rating by eric carlson
"Kelly is a gem. I wish all customer service was so seamless"
We responded:
"Thank you, Eric, for your kind words about Kelly. We're glad to hear that your experience with our service was seamless. We look forward to assisting you again in the future."
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Debbi Jasper

July 30, 2025

5  out of  5
rating by Debbi Jasper
"Jack helped me switch over coverage when I recently bought my new car. He promptly answered all my questions and provided detailed quotes, etc. He was great. I highly recommend Andy Hedlund State Farm Insurance Agency"
We responded:
"Thank you, Debbi, for your feedback! It's fantastic to hear that Jack was able to assist you effectively with your new car coverage. We appreciate your recommendation and look forward to continuing to serve you."
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Chad Bjornson

July 29, 2025

5  out of  5
rating by Chad Bjornson
"Jack was great to work with. Very responsive and honest. Made me feel comfortable. On top of that saved me and my fiance money!"
We responded:
"Thank you, Chad, for taking the time to leave such a positive review. It's fantastic to hear that Jack was able to assist you and your fiancée effectively. We appreciate your feedback and look forward to continuing to serve you."
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Diane Margenau

July 14, 2025

5  out of  5
rating by Diane Margenau
"Andy Hedlund and the SF agency have been very helpful since we recently joined them. They were very easy to work with when transferring all our insurance over to their agency. They are always available to answer questions. Happy we made the move."
We responded:
"Thank you, Diane, for your feedback! We're glad to hear that the transition was smooth and that our team has been able to assist you with your questions. We're happy to have you with us!"
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Melissa Jackson

July 11, 2025

5  out of  5
rating by Melissa Jackson
"Jesse and Jack have been super helpful. I needed home and auto (with a new teen driver). And just needed to add a camper/trailer policy. Super helpful with all my questions and changes. We just made the switch and are super happy with the service."
We responded:
"Thank you, Melissa, for your feedback! It's great to hear that Jesse and Jack were able to assist with your home, auto, and camper/trailer policies. We're glad you're happy with the service and appreciate your trust in us. Take care!"
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Evelyn Miller

July 10, 2025

5  out of  5
rating by Evelyn Miller
"OMG Jack is so good at what he does I can recommend him to anybody anytime"
We responded:
"Thank you, Evelyn, for your fantastic feedback! We're glad to hear that Jack made such a positive impression. Your recommendation means a lot to us."
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Troy Schwankl

July 1, 2025

5  out of  5
rating by Troy Schwankl
"Very knowledgeable and easy to talk too also was able to get quotes via email"
We responded:
"Thank you!"
Profile photo of Brenda

Brenda

June 20, 2025

5  out of  5
rating by Brenda
"Andy has been my agent for many years and when my windshield cracked, he assigned Kelly S. to handle my claim. She explained the possibility of me having to pay the difference between the cost of an original windshield from the manufacturer (which is what I wanted) and my policy coverage. She worked with the repair company and my final cost was $0.00, and they installed the OEM. Thank you, Kelly. I am very pleased."
We responded:
"Thank you, Brenda, for sharing your experience and for your long-standing trust in us. We're glad to hear that Kelly was able to assist you effectively with your windshield claim. Your feedback is greatly appreciated."
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steve lackner

June 13, 2025

5  out of  5
rating by steve lackner
"Worked with Jacob Nielsen who answered all my questions in a timely, intelligent and respectful manner. He was able to save me $2,500 per year on my homeowners and auto policy. As important as these attributes were one of the agencies and Jacobs attributes were they always returned my phone calls. I would highly recommend working with them."
We responded:
"Thank you, Steve, for sharing your experience with Jacob Nielsen and our team. It's great to hear that Jacob was able to assist you effectively and help you save on your policies. We appreciate your recommendation and look forward to continuing to serve you."
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Joel Reiter

June 12, 2025

5  out of  5
rating by Joel Reiter
"Kelly and the rest of the Hedlund Team have been great to work with. Outstanding customer service!"
We responded:
"Thank you, Joel, for your kind words and for recognizing Kelly and the team. We're glad to hear that you've had a positive experience with our customer service. Your feedback is greatly appreciated."